What is the warranty policy?

Zone Offroad products come with a Limited Lifetime Warranty. What that means is to the original retail purchaser, all products are guaranteed to be free from defects in material and workmanship for as long as that purchaser owns the vehicle on which such products were originally installed. It should be noted that warranty coverage does not include consumer opinions in regards to ride quality, fitment and design. Products that wear out or fail due to the use of larger wheels or tires are not covered under this warranty by Zone Offroad. Products installed on a vehicle used in any form of competition or racing are not covered by this warranty. The warranty on commercial application vehicles shall extend only 1 year. No warranty is available on items subject to normal wear and replacement. Shock oil seals are subject to wear over time with use, therefore are not covered under warranty. However leaking shock seals less than one year from date of purchase, free from contamination, damage, or abnormal seal wear due to misuse can be considered for Warranty. This Limited Lifetime Warranty does not apply to products characterized by one or more of the following:
In a situation where a Zone Offroad product is found to contain a defect in material or workmanship within the stated warranty period (unless caused by one or more of the above stated conditions), Zone Offroad, at its option, will either replace the product or repair the product. To make a claim under this Limited Lifetime Warranty, purchaser must email sales-zone@ridefox.com
NOTICE: If a replacement part is needed before the part in question can be returned, you must first purchase the replacement part. Then, if the part in question is deemed warrantable, you will be credited/refunded. Freight charges, installation cost, labor cost, damage to related components, cost incurred due to down time of vehicle, normal wear and tear, lost profits and incidental or consequential damages are not covered under this lifetime warranty. This Limited Lifetime Warranty gives you specific legal rights, and you may also have other rights, which may vary from state to state. There are no warranties expressed or implied (including any implied warranties of merchantability and fitness), which extend beyond this Limited Lifetime Warranty described herein. NOTICE: Zone Offroad strongly recommends installation of products be done by a certified mechanic. If this does not occur be certain the person(s) installing the product read understandand follow all instructions  and warnings pertaining to the application before installation. Installation instructions are also available prior to your purchase. WARNING: Zone Offroad does not recommend the use of a body lift in conjunction with a suspension lift ‘Kit’ or ‘System’.
Zone Offroad will not be held liable or responsible for damages or personal injuries resulting from the use of lifting devices and/or related products. The tires and rims should be changed to sufficiently increase the vehicle’s total overall width and stability to help accommodate lifting devices. Zone Offroad also recommends that the steering system on lifted vehicles be appropriately corrected to reduce steering stress and angles. Once completed, the vehicle should be inspected by a professional mechanic including such areas as the steering system, brake system, speedometer re calibration, and clearance, for tire and suspension travel and tightness of all installed products. Every Zone Offroad suspension kit includes a “Driver Warning” decal and the literature explaining this information which should be read and understood completely before driving, and the decal should be placed in a position clearly visible by the driver and all occupants. NOTICE: Most states have some type of law limiting vehicle height. The amount of lift allowed, and how the lift can be achieved, varies greatly. Several states offer exemptions for farm and commercial registered vehicles. It is the vehicle owner’s responsibility to check state and local laws to ensure that their vehicle will be in compliance. Zone Offroad reserves the right to make changes in design, materials, specifications and product changes as deemed necessary without prior notice and without assuming and obligation to modify any product previously manufactured. Obligation or liabilities will not be assumed with respect to similar products.
All Zone Offroad materials are copyrighted.

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